Effective September 30, 2026
Shipping Policy
This Shipping Policy applies to physical products purchased directly from Dani Esthetics.
Order Processing
Orders are generally processed within 3–5 business days, unless a different processing period is stated on the product page or during a launch, preorder, holiday, or special promotion.
Business days generally exclude weekends and federal holidays. Processing time is separate from carrier transit time.
Shipping Rates
Available shipping methods and charges are displayed during checkout when applicable. Shipping costs may be based on package weight, destination, carrier service, order value, or promotional eligibility.
Tracking
When tracking is available, tracking information will be sent to the email address associated with the order after the shipment is prepared or accepted by the carrier. Carrier tracking may take time to update.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Contact Dani Esthetics as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has entered fulfillment.
Additional shipping charges caused by an incorrect or incomplete customer-provided address may be the responsibility of the customer where permitted by law.
Carrier Delays
Once an order is transferred to the carrier, transit times may be affected by weather, transportation disruptions, peak seasons, carrier operations, or other circumstances outside Dani Esthetics' direct control. We will assist with reasonable shipment inquiries when possible.
Lost Packages
If tracking indicates unusual delay or loss, contact Dani Esthetics. We may ask you to confirm your shipping address and cooperate with any carrier investigation. The appropriate remedy will depend on the carrier status and circumstances of the shipment.
Damaged Packages
If your order arrives damaged, contact Dani Esthetics within 7 days of delivery and provide clear photographs of the shipping package, shipping label, damaged product, and any damaged internal packaging. Keep the packaging until your claim has been reviewed.
Shipping Delays Before Fulfillment
If Dani Esthetics determines that an order cannot be shipped within the timeframe represented at purchase, we will provide appropriate notice and, where required, an opportunity to agree to the delay or cancel the unshipped order for a refund.
Delivery Confirmation
An order marked delivered by the carrier may require additional investigation before a replacement or refund is issued if the customer reports that it was not received. Customers should first check the delivery area, household members, parcel lockers, leasing office where applicable, and carrier tracking information.